This involves three steps

  • Ensure that the domain is unlocked
  • Get the transfer or EPP code 
  • Go to your new hosting company and start the domain transfer

 

Ensure that the domain is unlocked

 

Log in to your portal here: https://my.helpinghost.com/login

Click on Domains

 

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Now, next to the domain you want to transfer away, click the three dots and then "Manage Domain":
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Unlock the domain:

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Make sure the Registrar lock Status is set to OFF, as shown in the picture below.

 

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Get the transfer or EPP code 

 

Last, your new Domain Registrar/Hosting Company will ask you for a transfer code AKA EPP Code.

Click on Get EPP Code as shown below and copy the code to keep in a safe place.

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Go to your new hosting company and start the domain transfer.

 

Go to the domain transfer page for your new web host. For example:
https://stablepoint.com/us/domain-transfers

 

Start the transfer process.

 

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